Privacy Policy
This privacy policy applies to the Hero Steels FTMS app ("Application") for mobile devices that was created by Hero Steels ("Service Provider") as a free service. This service is intended for use "AS IS".
Information Collection and Use
The Application collects information when you download and use it. This information may include:
- Your device's Internet Protocol address (e.g. IP address)
- The pages of the Application that you visit, the time and date of your visit, and time spent on those pages
- The time spent on the Application
- The operating system you use on your mobile device
The Application collects your device's location to determine your approximate geographical location and use it in the following ways:
- Geolocation Services: To provide personalized content, recommendations, and location-based services.
- Analytics and Improvements: To analyze user behavior, identify trends, and improve the Application.
- Third-Party Services: To share anonymized location data with external services for optimization.
The Application does not use Artificial Intelligence (AI) technologies to process your data or provide features.
The Service Provider may use the information you provided to contact you with important information, notices, and marketing promotions.
For a better experience, you may be required to provide personally identifiable information. This information will be retained and used as described in this policy.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to improve the Application.
The Service Provider may disclose information:
- As required by law
- To protect rights, safety, investigate fraud, or respond to government requests
- To trusted service providers who comply with this policy
Opt-Out Rights
You can stop all information collection by uninstalling the Application using standard uninstall processes.
Data Retention Policy
The Service Provider will retain your data while you use the Application and for a reasonable time afterward.
To request deletion, contact: itadmin@herosteels.com
Children
The Application does not knowingly collect data from children under 13.
Parents are encouraged to monitor children's internet usage. If a child has provided personal data, contact the Service Provider to remove it.
You must be at least 16 years old to consent to data processing (or have guardian consent where applicable).
Security
The Service Provider uses physical, electronic, and procedural safeguards to protect your information.
Changes
This Privacy Policy may be updated. Continued use of the Application implies acceptance of changes.
Your Consent
By using the Application, you consent to this Privacy Policy.
Contact Us
If you have questions, contact: itadmin@herosteels.com